A browser check is required for D2L to work properly. This check can be performed only once granted your system settings do not change. Failure to perform a browser check may result in errors with D2L.

Browser Check

1. Click this link to access the browser check.

2. A new page will display the results of the browser check. An example is shown below that passes all the checks. If your browser fails to meet any requirement, the display will show "failed" in red to indicate a failed check.

If you fail any of the Required System Checks, please make sure your system meets the below requirements.

Windows requirements:
Operating System (OS): Win98 - WinXp
Browser(s): Internet Explorer 6.0, Firefox 1.0.6
Other Requirements: Java - JRE v 1.4.2.xx
Java and Cookies enabled

Mac requirements:
Operating System (OS): Mac OS X
Browser(s): Firefox 1.0.6 or Safari 1.2
Other Requirements: Java - JRE v1.4.2.xx
Java and Cookies Enabled

Linux requirements:
Browser(s): Mozilla 1.3 - 1.7.x
Other Requirements: Java - JRE v1.4.2.xx
Java and Cookies Enabled

JavaScript Check

If your browser fails the JavaScript check, you may need to download and install Java on your computer. Visit http://www.java.com/en/download/manual.jsp and look for the download button. Save the file to your computer and after it downloads, run the program to install Java. This should then allow you to run Java on your computer.

Note: If you pass the JavaScript check and are having Java related problems, change your internet security settings to allow Java to be run on your computer.

Browser Check

For D2L to function properly, we reccomend that you use certain browsers. Links are provided to download the latest version of each browser.

• Windows Users: Internet Explorer, FireFox
• Mac Users: FireFox, Safari

Cookies Check

Enable Cookies Internet Explorer

• Open Internet Explorer, click Tools, select Internet Options
• Click the privacy tab
• Slide the privacy bar to Medium setting.

Enable Cookies Safari

• Open Safari and click on the Safari tab on the menu bar
• Click on preferences
• Click on the security tab
• Make sure that "Enable Javascript" is enabled
• Select "Only from sites you navigate to" or "Always" in the cookies bar

Enable Cookies Mozilla

• Click on Tools on the menu bar and select Options
• In the Options window, select Cookies
• Select Allow Sites to Set Cookies.

Display Check

For D2L to display properly, your display settings should be atleast 1024 x 768 and running atleast 16 bit color.

Change display Windows

• Right click your desktop and select properties
• Select settings tab
• Slide Screen Resolution to 1024 by 768
• Change Color Quality to Medium (High if Possible)
• Select OK to save your changes.

Note:It is normal for your screen to flicker or shut off for a second while the display settings are updated.

Change Display Mac

• From the Apple menu, click System Preferences . Double-click Displays
• From the Colors drop-down menu, verify the current setting. To change the setting, click Thousands (Millions if possible).
• From the Resolutions menu, verify the current setting. To change the setting, click 1024 x 768 option.

Note:It is normal for your screen to flicker or shut off for a second while the display settings are updated.

Final Note: If you are running antivirus software such as Mcafee or Norton, these programs have built in firewalls. If you are still having problems logging on to D2L, disable these programs temporarily and see if this fixes the problem.