Help Desk Analyst: Tier 1 Support Specialist

The Help Desk Specialist online program prepares students for a challenging technical support role. Upon completing the course work, students will be qualified to assist customers, troubleshoot hardware and software problems, and document solutions. The Help Desk Specialist program facilitates a higher level of understanding of the vital communication skills necessary for conflict management and effective user training as well as providing students with strong technical foundations. Textbooks are included.

For more information on this course, click here.

Notes:Please Note: Once this class is paid for and you have recieved your books, there are NO REFUNDS.

There are still openings remaining at this time.


Payment is by invoice only.

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