Meet Your Instructor

 

Instructor: Valerie Stroop                                                                                                                                                                                         Office:  C-232F                                                                                                                                                                                                     
Voice Mail:
  (615) 353-3425 
FAX:  (615) 353-3428
E-Mail:  valerie.stroop@nscc.edu

Address:
Department of Business Technologies
Nashville State Technical Institute
120 White Bridge Road
Nashville, TN  37209

Welcome to MKT 1400, Customer Service And Sales Techniques!

As your instructor, I look forward to working with you on this course.  Taking a web course provides you with the opportunity to learn and to work through the course at times and places that are convenient for you.  You will have until the end of the semester to complete the course, but you may also complete it before that time since all materials are available early.  If you fail to complete two tests, you will be assigned a F for the semester.

A schedule (calendar) is provided for you at this web site.  I strongly recommend that you follow the schedule for each week so that you can complete the course on time--and don't procrastinate! Please read the Course Syllabus and Schedule sections carefully so you will know what is expected of you in the class.

Please contact me if you are having difficulty.  Work hard!

Your Instructor,

Valerie Stroop